Making Changes to Your Order After It’s Placed

Once your order is placed, there is only a short window of time to make any changes.

Depending on the status of your order, adjustments to the delivery may still be possible. To check if changes can be made, please contact us as soon as possible by clicking on the 'View Contact Details' link below. One of our team members will assist you during business hours to discuss available options.

Unable to Change Delivery?

We’ll do our best to accommodate your request, but if it’s too late to make changes, your order will proceed with the original delivery schedule.

Still need help?

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Live Chat

We are available to talk via our chat widget below

Use the chat button at the bottom right

Monday - Friday 9am - 6pm (GMT+1)

Email

Click below to email us with your query. For a more prompt response, please connect with us via live chat*

Click here to email

If you choose to email us, it may take up to 24 hours to receive a response, and resolving your query could take longer. For faster assistance and resolution, we recommend reaching out live chat.

FAQs

Can I Change My Delivery Address?

You may be able to update your delivery address after placing your order. Simply contact us, and we’ll do our best to assist you with the change.

Can I Change My Delivery Method After Placing My Order?

In some cases, you can change the delivery method after your order is placed. Reach out to us as soon as possible, and we’ll do everything we can to help.

Can I Send an Order to Multiple Delivery Addresses?

If you need items sent to more than one address, you’ll need to place a separate order for each location. Delivery charges, if applicable, will be applied to each address.

How Do I Place an Order?

Ordering online is quick and simple. Browse our fabrics, add your chosen items to your basket by clicking the 'Add to cart' button, and when you're ready, proceed to checkout to enter your delivery and payment details. If you encounter any technical issues or can’t find the product you’re looking for, feel free to contact us for assistance. If an item is out of stock online, you can also visit our shop for help.

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