You can reach us via our live chat widget located on the bottom right of the page, or by email. We would advise you to reach out via our chat widget for a faster response.
We’re Here for You
At Africana Textiles, we believe in building strong connections with our clients. From answering your questions to helping you place bulk orders, our dedicated sales team is here to make your experience seamless and inspiring.
Have a specific fabric in mind? Need advice on our collections or wholesale options? Let us guide you through our wide range of African textiles, designed to bring your creative projects to life.
Live Chat
We are available to talk via our chat widget below
Monday - Friday 9am - 6pm (GMT+1)
Email
Click below to email us with your query. For a more prompt response, please connect with us via live chat*
FAQs
What is the best way to get in touch with Africana Textiles?
How long does it take to receive a response?
We aim to respond as soon as possible however please allow up to 24 hours (during business days) to receive a response. If you don’t hear back within 24 business hours, please check your spam folder or contact us again.
Do you offer bulk purchasing or wholesale options?
Absolutely! Contact our sales team to discuss your needs and receive a custom quote.
What should I do if I have an issue with my order?
Please reach out to us immediately with your order details so we can assist you promptly.
Do you ship internationally?
Yes, we offer international shipping.
Have complaints?
Find out more ↴
Our team will get to the bottom of your issue and help put things right.
Just contact us via our live chat and we will assist you. Our opening times are 9am - 6pm (GMT+1) Mon - Fri.
If you are still unhappy with our response, you can escalate your issue.
